About this policy
Wood is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
- you use our website https://woodsilverlake.com/.
- you make a booking on our website.
- you make enquiries on our website.
- someone is interested in working with us
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.
Who are we?
Wood is a restaurant based in Los Angeles.
Our registered address is: 2861 Sunset Blvd, Los Angeles, CA 90026.
How do we collect information from you?
We collect information from you:
- when you make a booking.
- when you visit a restaurant (preferences, allergies etc.).
- make an enquiry.
What personal data we collect and why we collect it
You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfill your booking request and you may dine at our venue.
When you make a booking:
Wood collects information such as:
- title
- name
- e-mail address (used for booking confirmation and post-dining feedback emails)
- telephone number
When you access our sites:
There is “Device Information” about your computer hardware and software that is automatically collected by Wood. This information can include:
- device type (e.g. mobile, computer, laptop, tablet)
- cookies
- operating system
- IP address browser type
- browser information (e.g., type, language, and history)
- domain names access times
- settings referring website addresses
- other data about your device to provide the services as otherwise described in this policy.
Location information:
If you use our website, we may receive your generic location (such as city or neighbourhood).
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data, or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Send you service emails (booking confirmation and post-dining feedback).
- Improve our products and services.
- Send marketing communications if you have opted in to receive them.
- We may use the information to customise the website according to your interests.
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example service providers (e.g. ResDiary for the provision of online bookings), third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
Third parties (including LIST THIRD PARTIES WHOSE CONTENT APPEARS ON THE SITE) whose content appears on our Site may use third-party Cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.
Use of ‘cookies’
Like many other websites, we use cookies. We use them to help you personalise your online experience.
The website uses small files or records that are placed on your computer’s hard drive to distinguish you from other website visitors. These small files are known as “cookies”. These cookies enable Wood to track how a visitor navigates through the website and the areas in which they show interest. Information gathered may include date and time of visits, pages viewed, time spent at the site, and the website visited just before and just after a visit to our Website. The website may use both “session cookies” and “permanent cookies”. Most computers are standardly programmed to accept cookies, but you can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placements. If you refuse cookies, there may be parts of the Website that may not function properly.
We use cookies for the following purposes:
- Performance and analytics: cookies help us analyse how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.
- Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.
- Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.
Changes to this statement
Wood will occasionally update this Privacy Policy to reflect company and customer feedback. Wood encourages you to periodically review this statement to be informed of how wood is protecting your information. This policy was last updated in 27.05.2022
Contact Information
Wood welcomes your comments regarding this Privacy Policy. If you believe that Wood has not adhered to this Privacy Policy, please contact Wood at info@woodsilverlake.com. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.